Running teams and operations never replaced being a maker. It always compounded it. Right now, I'm building an email client agent, called Cisma. Created and authored the AI Design Playbook, and founded Co_lab, a creative hub and multidisciplinary space.
Products shipped across risk management, CX cloud, ATS and AI assistants.
Years leading design across fintech, CX, HR and creator industries.
Weekly active user growth on the Talent Ops platform at Screenloop.
Manychat's first AI products, shipped in eight months.
Most of what I've built is the scaffolding a team needs before it can do its best work: the hiring bar, the design process, the standard people hold when nobody is checking. I've hired and developed more than fifteen designers across four companies, grown and helped scale a team from six to sixty, and founded a design function that started with a single designer.
Inside Talkdesk, 2021. The first keynote the discipline had been given there, as the company grew to a $10B valuation.
Hatch Leadership Ateliers · Masterclass
Facilitated a masterclass for design leaders at Hatch Leadership Ateliers Barcelona on moving cross-functional teams from coordination to genuine shared ownership: decision rights, accountability gaps, and collective responsibility.
